- How It Works
01-16-2013 01:53 PM
My Galaxy won't allow me to make calls or send messages! When i try a message pops up saying " Not registered on network"! I don't know what the problem can be, my bill is paid, my phone is showing 4 bars as if there is no problem with the network, but i can not make calls!
01-21-2013 07:00 PM
I have a brand new T-Mobile phone Galaxy S II and had the same issue as well. Customer (no) service was pathetic. She pretty much told me I had the issue and that I needed to buy a new sim card even though my sim card is less than a month old. Simple mobile gave me a crappy sim card that lasted less than a month and now they want me to buy another one? No chance. If simple mobile does not reconcile this in the appropriate manner they will lose me as a customer.
01-31-2013 01:26 PM
If your phone displays no service or not registered on network, you may be outside of a coverage area. This may also be an issue with your sim card, you can try inserting your sim in another unlocked GSM phone to see if the sim card is the issue.
02-04-2013 10:37 AM
Please I have the same problem. If you have found a solution to the problem let me know. It's been 3 days that I have not been able to use my phone, I am giving them one more day or else I will be done with simple mobile
02-12-2013 07:46 AM
I have the same problem with my galaxy SII but it's working with another SIM card (AT&T). It has been 3 days now, can someone help me?
02-12-2013 09:32 PM
02-12-2013 09:37 PM
09-25-2013 09:22 PM
i've got the same problem, tried soft reset, hard reset, diffrent simple mobile sim card. I can receive and make calls when im on gsm mode. wcdma gives me the not registered on network message.
i was on the phone with customer service for almost an hour and they couldnt figure it out.
i tried a sim card from diffrent carriers ( ATT, Verizon, H2o and Red Pocket) all of them worked with internet.
Tmobile galaxy s3 sgh-t999
06-11-2014 10:58 AM
Go somewhere where you get good service. For example outside of a building. To any area you normally get 3 or 4 bars of cellular service. Then follow these steps:
SETTINGS -> MORE NETWORKS (under network connections) --> MOBILE NETWORKS ---> NETWORK OPERATORS ----> DEFAULT SETUP
wait for your carrier to show up in the list. In this case "Simple Mobile" to appear on the Available Networks page.
Click on "Simple Mobile"
Try to call your voicemail.... if it works you are back!
* if this works for you please share with others. but add a "thanks geminiimatt !" to it.