- How It Works
04-06-2013 11:39 AM
Check to make sure you are provisioned with a data plan. Because internet is a data feature, Simple Mobile talk/text only plans do not provide it.
If you are using the $25 plan, you cannot use internet as a data plan is required. When your current plan expires, upgrade your plan to one of the data plans that SIMPLE Mobile offers. If you are already using a data plan and internet does not appear to be working, please contact Customer Support.
If you're provisioned with a data plan, make sure your phone is accurately programmed. You can find Simple Mobile phone programming guides here
You can contact Customer Service for help at 611 or 1.877.878.7908
Or by sending an email to firstname.lastname@example.org